Journal of Marketing Special Issue: Better Marketing for a Better World (2022)

Marketing has the power to improve lives, sustain livelihoods, strengthen societies, and benefit the world at large. At the same time, marketing can have a dark side—it has the power to hurt consumers, employees, communities, markets, institutions, and the environment that surrounds us. This Special Issue of the Journal of Marketing on Better Marketing for a Better World (BMBW) brings together wide-ranging research to assess, illuminate, and debate whether, when, and how marketing contributes to a better world.The fourteen papers in the Special Issue address four key topics—Sustainability and Climate Concerns, Economic and Social Empowerment, Health and Wellbeing, and Prosocial Giving. They use a diverse array of methods to address these topics: these include lab and field experiments, analyses of archival data, and ethnographic research. The papers offer rich insights on how to use the power of marketing for good, and they open up avenues for future research on these topics.

All the articles are linked below. The Special Issue Editors hosted a webinar launching the Special Issue on May 12, 2021. They will also host webinars in June and July 2021 featuring the authors of these papers. In these webinars, the authors will discuss the inspiration for their research, the implications of their findings for practitioners, and ideas for future scholarly investigation. Scholars, students, and practitioners are all invited to participate in these webinars. The webinars will also offer opportunities for participants to mingle with the authors and other scholars and practitioners interested in the topics, and to create connections for future research. These webinars—and associated activities described on the BMBW website at BMBW.org—serve as a beginning of an exciting initiative for our field, rather than the culmination of an important project.

Jump to:

Editorial | Sustainability and Climate Concerns | Economic and Social Empowerment | Health and Well-Being |
Pro-social Giving | BMBW Webinar

Editorial

Rajesh K. Chandy,Gita Venkataramani Johar,Christine Moorman,and John H. Roberts, “Better Marketing for a Better World

The Special Issue editors make the case that it is time for research focused on Better Marketing for a Better World to be more central to the field. BMBW research examines the impact of marketing beyond the firm’s bottom line with the goal of enhancingthe welfare of the world’s other stakeholders and institutions. The editors suggest that too often, researchers’ assumptions about BMBW research act as barriers that prevent them from pursuing BMBW research. Given this background, the editors offer recommendations on how these barriers can be overcome individually and institutionally. They invite scholars to make BMBW research central to their research agenda and offer three initiatives to create an active BMBW research community: a monthly series of online BMBW Workshops, training to impart knowledge and tools, and the creation of a data repository.

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Better Marketing for a Better World The editors of the JM Special Issue, “Better Marketing for a Better World,” discuss the BMBW initiative.

Sustainability and Climate Concerns

WanqingZhang, PradeepChintagunta, and ManoharKalwani, “Social Media, Influencers, and Adoption of an Eco-Friendly Product: Field Experiment Evidence from Rural China

Can social media contribute to creating more sustainable business practices? The authors of this article investigate how online social media tools can promote the adoption of a new eco-friendly pesticide in rural China. A key finding is that even for a new product such as a pesticide, a low-cost social media support platform can effectively promote adoption. Results indicate that the combination of peer information and information from the firm on a social media platform facilitates learning about product features among farmers and alleviates their uncertainty about product quality and appropriate product usage. Nevertheless, at the trial stage of the adoption funnel, the platform underperforms the firm’s customized one-on-one support because available information does not resolve uncertainty in supplier credibility and product authenticity. Having a local influencer on the platform helps resolve this problem. This study should interest firms, NGOs, and policy makers who seek to promote low-cost adoption of new eco-friendly products and technologies.

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Using Social Media to Drive Adoption of Sustainable Products in Emerging Markets Emerging market consumers have concerns about product authenticity, quality, and use that are hard to overcome. Here’s how social media can help address them.

JenniferSun, SilviaBellezza, and NeeruPaharia, “Buy Less, Buy Luxury: Understanding and Overcoming Product Durability Neglect for Sustainable Consumption

Fast fashion is hard on the environment. This article suggests that consumers can adopt a more sustainable consumption lifestyle by purchasing durable, high-end products. Across six studies, the authors examine the sustainability of high-end products, investigate consumers’ decision making when considering high-end versus mass-market goods, and identify effective marketing strategies to emphasize product durability, an important and valued dimension of sustainable consumption.

Real-world data on new and secondhand accessories demonstrate that high-end goods can be more sustainable than mid-range products because they have a longer lifecycle. Importantly, consumers engage in more sustainable behaviors with high-end goods, owning them for longer and disposing them in more environmentally friendly manners. Nevertheless, a series of studies shows that many consumers prefer to allocate the same budget on multiple mass-market goods in lieu of fewer high-end products partly because of product durability neglect, a failure to consider how long a product will last. Actionable strategies for marketers offered to help consumers overcome product durability neglect and nudge them towards concentrating their budget on fewer high-end, durable products.

Click here to read more about this study in Harvard Business Review.

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Buy Less, Buy Luxury: Helping Consumers Adopt a Sustainable Fashion Philosophy To reduce the environmental impact of “fast fashion,” get consumers to spend more on durable luxury goods.
(Video) JM Webinar: Better Marketing for a Better World: An Invitation

ClaudiaGonzalez-Arcos, Alison M.Joubert, DaianeScaraboto, Rodrigo Guesalaga, and JörgenSandberg, “‘How Do I Carry All This Now?’: Understanding Consumer Resistance to Sustainability Interventions

Interventions that aim to encourage people to be more sustainable increasinglycauseconsumer resistance (i.e., refusals to accept or support the intervention) even when people want to behave more sustainably. Informed by behavioral science, the extensive efforts of policymakers and social marketers have yet to bridge this “green gap” between consumers’ positive attitudes and their actualbehaviors. This research applies a practice-theoretical perspective that explains why consumer resistance emerges, how it threatens the success of interventions, and how it can be reduced. The study shows thatindividual behaviors are not separate from, but are embedded in, social practices, and thus interventions require the broader social practice to change to be effective. According to the study, sustainability interventions should not target individual consumer behavior, but instead support the processes of social change more effectively, thereby reducing resistance at the outset. The study also offers actionable recommendations on how to monitor and adjust interventions to manage consumer resistance that may emerge later.

Siddhanth (Sid)Mookerjee, YannCornil, and JoAndreaHoegg, “From Waste to Taste: How “Ugly” Labels Can Increase Purchase of Unattractive Produce

Consumers demand fruit and vegetables that are aesthetically pleasing. Producers and retailers meet this demand by throwing away large amounts of food that fail to meet these aesthetic standards. In this article, the researchers examine why consumers are reluctant to purchase unattractive produce and test a low-cost, easy-to-implement intervention: emphasizing the aesthetic flaw of unattractive produce via ‘ugly’ labeling (e.g., “Ugly Cucumbers”). Across seven experiments, the authors find that ‘ugly’ labeling corrects consumers’ negative expectations regarding attributes of unattractive produce—particularly tastiness, which increases purchase likelihood. The authors also show that ‘ugly’ labeling is most effective with moderate rather than steep price discounts and goes against managers’ intuition: It is more effective than alternative labeling that does not emphasize the aesthetic flaw, such as ‘imperfect’ labeling. These findings provide a clear pathway to sell unattractive produce at a price that maximizes sales and reduces food waste.

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How “Ugly” Labels Can Increase Purchase of Unattractive Produce Labels that draw attention to ugly produce’s flaws actually help increase consumers’ choice, click-throughs, and purchases.

Economic and Social Empowerment

StephenAnderson, PradeepChintagunta, FrankGermann, and NaufelVilcassim, “Do Marketers Matter for Entrepreneurs? Evidence from a Field Experiment in Uganda

Promoting growth by differentiating products is a core tenet of marketing. However, establishing and quantifying marketing’s causal impact on firm growth, while critical, can be difficult. This research examines the effects of a business support intervention in which international professionals from different functional backgrounds (e.g., marketing, consulting) volunteered time to help Ugandan entrepreneurs improve growth. Findings from a multi-year field experiment show that entrepreneurs randomly matched with volunteer marketers significantly increased firm growth. Compared to control firms, the entrepreneurs in the marketer treatment group grew monthly sales by 51.7% on average, while their monthly profits improved by 35.8%, total assets increased by 31.0%, and number of paid employees rose by 23.8%. Marketers helped entrepreneurs develop premium products to differentiate in the marketplace. These efforts can be a win-win. Multinationals can burnish corporate social responsibility credentials by loaning marketers to help entrepreneurs, while entrepreneurs achieve significantly better business results.

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Do Marketers Matter for Entrepreneurs? Yes, marketing can improve the world: When volunteer marketers teamed with early-stage entrepreneurs in Uganda, the results were outstanding.

EmilyGarbinsky, NicoleMead, and DanielGregg, “Popping the Positive Illusion of Financial Responsibility Can Increase Personal Savings: Applications in Emerging and Western Markets

This article finds that one reason people under-save is because they think they are more financially responsible than their peers, even when they are not. Offsetting this unrealistic belief motivates people to restore this diminished self-view. Researchers developed an intervention that offsets this positive illusion by inducing the sense that one is spending superfluously, defined as consumers’ perceptions that they are unnecessarily and frequently spending more than saving (e.g., going out to eat instead of cooking at home). Across six experiments, the superfluous-spender intervention increased both intentions to save and actual savings. However, the intervention only increased savings when it caused people to think about spending that was under their control and it was most effective among people who were motivated to perceive themselves as financially responsible (i.e., those scoring low in materialism happiness).

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Bursting the Myth of Financial Responsibility to Drive Savings Rates Financial services firms and government agencies want consumers to save more money. Here’s a quick and easy way to drive sustained behavior change.
(Video) Suzanne Kounkel: How Marketing Contributes to a Better World

MadhuViswanathan, NitaUmashankar, ArunSreekumar, and AshleyGoreczny, “Marketplace Literacy as a Pathway to a Better World: Evidence from Field Experiments in Low-Access Subsistence Marketplaces

Many of the world’s consumers live in low-income settings that are often far away from commercial marketplaces. This article studies consumers in rural and isolated tribal settings that range from low-income to extreme poverty. The researchers found that people who have knowledge and skills both as buyers and as sellers become better consumers, start income-generating microenterprises, and improve their wellbeing. In particular, the team demonstrates that subsistence consumers require not only the knowledge and skills that pertain to what and how to participate in a marketplace as a buyer and a seller, but also the need to understand why doing so is beneficial and why marketplace activities occur. Overall, marketplace literacy is largely about marketing and, as a result, marketing as a discipline has a unique role to play in facilitating this pathway to a better world.

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The Benefits of Marketplace Literacy in Low-Income Communities Consumers don’t just need reading and financial literacy, they also need marketplace literacy.

Health and Well-Being

JohannesHabel, SaschaAlavi, and KimLinsenmayer, “Variable Compensation and Salesperson Health

Sales is a particularly stressful profession. This article reveals that one source of this stress is the share of a salesperson’s variable compensation; that is, the share of compensation that depends on sales performance.The study first examined a business that reduced the variable share in salespeople’s compensation plan from 80% to 20%. After this reduction, salespeople’s sales performance decreased, but interestingly, so did their sick days. Thus, when receiving a higher fixed salary, salespeople worked less hard, but they gained health in return. The study then surveyed salespeople and found that variable compensation shares lead salespeople to experience increased stress and burnout, particularly if those shares are relatively high. However, these experiences strongly depend on the individual salesperson’s ability and social resources. Finally, the study found that managers choose lower variable compensation shares if they are made aware of the stress induced by their decisions, and if they are empathic.

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YanwenWang, MichaelLewis, and VishalSingh, “Investigating the Effects of Excise Taxes, Public Usage Restrictions, and Anti-Smoking Ads Across Cigarette Brands

The prevalence of strong brands such as Coca-Cola, McDonald’s, Budweiser, and Marlboro in “vice” categories has important implications for regulators and consumers. While researchers in multiple disciplines have studied the effectiveness of tobacco counter-marketing strategies, little attention has been given to how brand strength may moderate the efficacy of tactics such as excise taxes, usage restrictions, and educational advertising campaigns. In this paper, the authors evaluate the impact of anti-smoking interventions on smokers’ choices of brands and quantities. Researchers show that while cigarette excise taxes decrease smoking rates, these taxes also result in a shift in market share towards stronger brands. Market leaders may be less affected by tax policies because their market power allows strong brands such as Marlboro to absorb rather than pass through increased taxes. In contrast, smoke-free restrictions cause a shift away from stronger brands. In terms of anti-smoking advertising, minimal effects are found on brand choice and consumption.

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Key Policy Considerations for Reducing Public Consumption of Vice Products Policymakers: Before you design your next anti-vice policy campaign for products like cigarettes and soda, read this.

NicoleRobitaille, NinaMazar, Claire I.Tsai, Avery M.Haviv, and ElizabethHardy, “Increasing Organ Donor Registrations with Behavioral Interventions: A Field Experiment

Statistics point to an ever-increasing demand yet inadequate supply of available organ donors. In the U.S., there are over 113,000 individuals on the transplant waiting list and 22 die each day waiting. One way to address this ever-growing demand is to increase the number of individuals registered.

This paper proposes that a simple verbal prompt leveraging the concept of reciprocal altruism could make a difference. It nearly doubled organ donor registrations during field testing. In the Province of Ontario, researchers were able to increase actual, new in-person registrations in a prompted-choice context using easy-to-scale, low-cost interventions supported by process improvements. This result was achieved without limiting the freedom of individuals, raising ethical concerns (i.e., changing defaults), or passing new legislation. The study’sbest performing intervention, prompting perspective-taking through reciprocal altruism (“If you needed a transplant would you have one? If so, please help save lives and register today.”)significantlyincreased registration rates from 4.1% in the control condition to 7.4%, an 80% increase.

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A Simple, No-Cost Way to Increase Organ Donor Registrations Researchers nearly doubled organ donor registrants with the addition of this simple question.
(Video) Lisa Borders: How Marketing Contributes to a Better World

AndreaWeihrauch and Szu-ChiHuang, “Portraying Humans as Machines to Promote Health: Unintended Risks, Mechanisms, and Solutions

To fight obesity and educate consumers about how the human body functions, health marketing and education materials frequently portray humans as machines and encourage consumers to act more “machine-like,” with slogans such as “Fuel your body, not your emotions” or media such as National Geographic’s TV series “The Incredible Human Machine.” In this article, researchers discovered that this well-intentioned strategy can have an unintended dark side that hurts a vulnerable segment of consumers. There is hope, though, because this research provides a practical solution to help circumvent this backfire effect—to team these visuals with a message that reassures consumers that making head-based, machine-like food choices is doable. The results ring a cautionary bell for governments, nonprofit organizations, policy makers, for-profit health marketers, and consumers: The use of human-as-machine imagery can be morecomplicated than intended because confronting consumers with expectations to be machine-like can be risky if it is not aligned with their abilities.

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Why Portraying Humans as Healthy Machines Can Backfire Is your body a machine? Health policy makers and the media often use this image to promote healthy choice making, but this can backfire.

Pro-social Giving

JacquelineRifkin, KatherineDu, and Jonah Berger,“Penny for Your Preferences: Leveraging Self-Expression to Encourage Small Prosocial Gifts

Star Trek or Star Wars? Puppies or kittens?Can either-or questions be usedto increase prosocial giving? Recently, cafés started inviting patrons to vote with their tips. Similarly, the ASPCA recently asked people to donate money by expressing their preference for cats versus dogs (“Vote for your Paw-sident”). This set-up, in which the act of giving is framed as a choice between two options, is called the “dueling preferences” approach. This study seeks to understand whether it can effectively increase prosocial giving and if so, why?Across several experiments, the dueling preferences approach increased people’s likelihood to tip and donate as well as the amount they gave. This approach works because it provides people the opportunity to say something about who they are—something people find intrinsically appealing and are willing to give moneyfor. Those interested in increasing prosocial giving can harness this approach by thinking critically about the kind of issues about which people want to share opinions. If implemented thoughtfully, this approach can be a powerful tool for increasing prosocial giving.

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How to Boost Tips and Donations with the Dueling Preference Approach A new Journal of Marketing study found that asking consumers to vote for something they like (cats vs. dogs) doubled tips at a café.

SungjinKim, SachinGupta, and Clarence Lee, “Managing Members, Donors, and Member-Donors for Effective Non-profit Fundraising

Nonprofits can retain and cultivate committed givers by allowing them to give in more than one way. In this paper, the authors collaborated with a successful US nonprofit organization that engages with more than 100,000 individual givers each year. The nonprofit runs an annual membership program in which members receive benefits based upon their tier of membership, such as a quarterly magazine or exclusive guided tours. Alternatively, individuals can give to the nonprofit via a donation program, but, unlike members, donors do not get benefits except the “warm glow” of giving. The authors studied individuals who chose either membership or donation to start giving. Over five years, almost half of these individuals transitioned to giving in both forms. That is, many members became donors in addition and many donors also became members. Moreover, as member-donors they gave larger amounts and gave more frequently. The authors also find that predictive models can help identify individuals who were more likely to become member-donors based on their characteristics and past giving patterns.

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KuangjieZhang, FengyanCai, and ZhengyuShi, “Do Promotions Make Consumers More Generous? The Impact of Price Promotions on Consumers’ Donation Behavior

Despite growing concerns regarding consumerism related to promotions, this research documents a positive effect of price promotions on consumers’ donation behavior. Specifically, the study shows that price promotions can increase consumers’ perceived resources, which in turn increase consumers’ donation behavior. The study also examines several managerially relevant factors that can affect the magnitude of this positive effect of price promotions on consumers’ donation behavior. Explaining the success of the Giving Tuesday movement, the study shows that charitable organizations can benefit most when they solicit donations immediately after the price promotions.Charitable organizations can optimize their campaigns by choosing strategic targets and timing for donation solicitations—consumers who are taking part in promotions, with donation solicitations occurring immediately after a price promotion event. For firms, price promotions offer a great opportunity to raise funds for charitable causes, in the spirit of corporate social responsibility.

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Do Promotions Make Consumers More Generous? Retailers and other firms can drive charity donations by asking for them after the discounted sale is made.

Better Marketing for a Better World: An Invitation

This webinar launches the BMBW initiative—and the Special Issue—by addressing the many challenges we face as a field in developing new BMBW knowledge, and the many opportunities we have to overcome them. Join the Special Issue Editors Rajesh Chandy, Gita Johar, Christine Moorman, and John Roberts for a discussion and debate about how to approach these challenges, and about how to harness these opportunities to contribute to a better world.

(Video) Lisa Borders and Suzanne Kounkel: How Marketing Contributes to a Better World (Highlights)

View the slides for this presentationhere.

Learn More About BMBW
Reflections from Leading Scholars on Rethinking Marketing Scholarship from a BMBW Perspective
Call for Papers | Journal of Marketing Special Issue: Better Marketing for a Better World
Non-Exhaustive Set of Potential Research Directions for Journal of Marketing Special Issue: Better Marketing for a Better World

Special Issue Editors

Journal of Marketing Special Issue: Better Marketing for a Better World (19)
Journal of Marketing Special Issue: Better Marketing for a Better World (20)
Journal of Marketing Special Issue: Better Marketing for a Better World (21)
Journal of Marketing Special Issue: Better Marketing for a Better World (22)

Rajesh Chandy

Rajesh Chandyis Professor and the Tony and Maureen Wheeler Chair in Entrepreneurship and at London Business School where he is also the Academic Director of the Wheeler Institute for Business and Development. Rajesh’s current research lies at the intersection of business, innovation, entrepreneurship, and development. His recent projects have covered the impact of business skills among micro-entrepreneurs in South Africa, novel financing approaches in Ghana, property rights in slums in Egypt, innovation among farmers in India, highways and private education expenditures in India, and using big data for development outcomes. Chandy is an Area Editor for the Entrepreneurship and Innovation area at Management Science, and is a member of the advisory board of the Journal of Marketing. Chandy’s research and publications have received several awards, including the Mahajan Award for Lifetime Contributions to Marketing Strategy Research, the ISMS Practice Prize for research that contributes most to the practice of marketing, the Journal of Marketing Harold Maynard Award for contributions to marketing theory and thought. He has also received the AMA Early Career Award for contributions to marketing strategy research, and has been named an MSI Young Scholar. During 2006-2008, Chandy served as a member of the US Secretary of Commerce Advisory Committee on Measuring Innovation in the 21st Century Economy and in 2018, he was elected a Fellow of the British Academy. Rajesh’s complete profile can be foundhere.

Gita V. Johar

Gita V. Joharis the Meyer Feldberg Professor of Business at Columbia Business School and Senior Visiting Fellow at the Institute for Advanced Study, Hong Kong University of Science and Technology. She received her PhD from the NYU Stern School of Business in 1993 and her MBA from the Indian Institute of Management, Calcutta in 1985. Gita has been on the faculty at Columbia Business School since 1992. She served as the school’s Faculty Director for Online Initiatives from 2014-2017, Senior Vice Dean (Dean of Faculty) from 2011 to 2014, and inaugural Vice Dean for Research from 2010-2011. She is the Faculty Chair of the Steering Committee for the Columbia University Global Center in Mumbai. She also served as co-editor of the Journal of Consumer Research from July 1, 2014 to December 31, 2017. Gita studies consumer information processing, identity, persuasion and self-regulation as they are applied to branding and advertising. She is passionate about designing interventions for a better world and is currently working on projects related to preventing the spread of fake news as well as research on motivating sustainable consumer behaviors such as sharing one’s possessions. Gita is recognized as an expert on consumer behavior and has served as Associate Editor for the Journal of Marketing Research, Journal of Consumer Research and the International Journal of Research in Marketing; she is current an Associate Editor for the Journal of Marketing. Gita’s complete profile can be foundhere.

Christine Moorman

Christine Moormanis the Editor in Chief for the Journal of Marketing and the T. Austin Finch, Sr. Professor of Business Administration at The Fuqua School of Business, Duke University. Christine’s research examines the nature and effects of learning and knowledge utilization by consumers, managers, organizations, and financial markets. She has studied these effects in the context of innovation, marketing alliances and networks, and public policy. Christine has published her research in all of the major journals in marketing (and numerous management journals), where it has been honoured with numerous best paper awards and nominations. She has served as an Associate Editor for the Journal of Marketing Research and the Journal of Marketing and as an ERB member for the Journal of Consumer Research and Marketing Science. Christine is the founder and managing director of The CMO Survey and author of Strategy from the Outside In: Profiting from Customer Value, awarded the 2011 Berry Book prize for the best book in the field of marketing. Christine was named the AMA-Irwin-McGraw-Hill Distinguished Marketing Educator in 2018, a Fellow of the American Marketing Association in 2017, and she won the 2012 Paul D. Converse Award, the 2008 Mahajan Award for Career Contributions to Marketing Strategy, and the 2008 Distinguished Marketing Educator for the Academy of Marketing Science. She has served as an Academic Trustee for the Marketing Science Institute, as a member of the Board of Directors of the AMA, Chair of the Marketing Strategy Special Interest Group for the AMA, and as Director of Public Policy for ACR. Christine’s complete profile can be foundhere.

John Roberts

John Robertsis the Scientia Professor of Marketing at the University of New South Wales, Sydney Australia. His research interests include marketing strategy, branding, and decision making. John is a recipient of the American Marketing Association’s John Howard Award, its William O’Dell Award, and its Advanced Research Techniques Forum Best Paper Award. He has been a finalist in the Society for Marketing Science John Little Award for the top marketing science paper three times and the Gary Lilien Best Marketing Practice Award three times. In 2018, he was awarded the Society’s Buck Weaver Award for Lifetime Contributions to the Theory and Practice of Marketing Science. John sits on the Editorial Boards of the Journal of Marketing, Journal of Marketing Research, Journal of Forecasting, Marketing Science, International Journal of Research in Marketing, and other journals. He is winner of the Australian and New Zealand Academy of Marketing Distinguished Researcher and Distinguished Educator Awards. John has been a Professor or Visiting Professor at the London Business School, Australian National University, Stanford University, M.I.T., University of Hamburg and HKUST. John’s complete profile can be foundhere.

(Video) Professor John Roberts on Better Marketing for a Better World (BMBW)

FAQs

What is Better marketing for a Better world? ›

Better Marketing for a Better World emphasizes marketing's role in enhancing the welfare of the world's multiple stakeholders and institutions and asks marketing to engage with many of the world's most important challenges, including persistent poverty, inequity, illiteracy, insecurity, disease, climate change, ...

What is the layperson's opinion on marketing? ›

Business owners with a layperson's view of marketing often create promotions in a vacuum, relying on catchy slogans, discounts, sales, sponsorships or other unrelated gimmicks. This is known as a sales approach, rather than a product approach.

Is Journal of Marketing peer reviewed? ›

The Journal of Marketing is a bimonthly scholarly journal that publishes peer-reviewed research in marketing.

Can marketing change the world? ›

At its best, marketing has the power to change the world. It can raise awareness, shift points of view, elicit action and even start movements. Generally though, marketing does not aim this high.

What is the main importance of marketing? ›

The importance of marketing for your business is that it makes the customers aware of your products or services, engages them, and helps them make the buying decision. Furthermore, a marketing plan, a part of your business plan helps in creating and maintaining demand, relevance, reputation, competition, etc.

What are 5 benefits of marketing? ›

  • It increases your reach. ...
  • You can target your audience at the right time. ...
  • It improves communication at all stages of the buying process. ...
  • It's cost-effective. ...
  • It's easy to tack and monitor. ...
  • Marketing allows you to know customers better. ...
  • It lets the customer come to you. ...
  • Digital marketing can increase your revenue.
2 Jun 2022

Why are the 7 Ps of marketing Important explain your answer? ›

The seven Ps are important because they can help you plan and lead discussions about a business' marketing practices, whether the company sells products, services or both. If you're marketing a service or product, you can consider the seven Ps to help you sell it effectively.

What was Kotler's definition of marketing? ›

In 2012, Dr Philip Kotler defined marketing as “The science and art of exploring, creating, and delivering value to satisfy the needs of a target market at a profit.

How did Kotler define marketing strategy? ›

Kotler et al define marketing strategy as, “…the marketing logic by which the business unit hopes to achieve its marketing objectives”. The STP model can help determine the Marketing Strategy: Segments – determine the basis for segmentation and criteria for identifying viable segments.

Can you trust peer reviewed journals? ›

Even if everything is done properly, peer review is not infallible. If authors fake their data very cleverly, for example, then it may be difficult to detect. Deliberately faking data is, however, relatively rare. Not because scientists are saints but because it is foolish to fake data.

Is being a peer reviewer prestigious? ›

Being asked to peer review is a great honor. It shows editors consider you an authority in your field.

Is Journal of Marketing Scopus indexed? ›

Indian Journal of Marketing (indexed in Scopus, Indexed in ABDC Journal Quality List (Rating : C)) is a double blind peer reviewed refereed monthly journal, which is being published since 1968.

Is marketing important in life? ›

Marketing is important because it helps you sell your products or services. The bottom line of any business is to make money and marketing is an essential channel to reach that end goal.

What is one of the biggest problems in marketing today? ›

Challenge: Budget concerns

Another reason why it's difficult to determine the most effective marketing methods is that businesses struggle with their marketing budget. Without a clear marketing budget, it becomes difficult to determine the direction of your marketing strategy and where to allocate limited resources.

What is the real world meaning of marketing? ›

Marketing refers to activities a company undertakes to promote the buying or selling of a product or service. Marketing includes advertising, selling, and delivering products to consumers or other businesses. Some marketing is done by affiliates on behalf of a company.

What are the benefits of marketing in the society? ›

Marketing drives a consumer economy by fueling marketing decisions. It creates a sustainable cycle by enabling companies to provide necessary services and products while creating jobs to allow more people to purchase additional goods and services.

What is the most important key to successful marketing? ›

One of the most crucial aspects of any effective marketing strategy is the ability to reach your target audience.

What is the most important marketing strategy? ›

Knowing your target customer is the single most important job of any marketer, and it's a job that never ends. While it's something you should work on every day of the year, it's critical to document what you've learned about your customer over the course of the year.

What are the 3 keys to marketing? ›

3 Major Keys for Effective Marketing
  • Market Research. Before you can effectively create a marketing strategy, research is key. ...
  • Adequate Data. When trying to carry out effective marketing, having adequate data is also another key component. ...
  • Focus on the Quality of Your Content.

What are the 3 purposes of marketing? ›

There are actually 3 big goals of marketing which include:

Acquiring customers. Retaining customers. Turning customers into brand ambassadors.

What are the 4 goals of marketing? ›

There are various types of marketing objectives, but the four main types are profitability+ objective, market share objective, promotional objective, and growth objective.

How would you summarize the 7 P's of marketing? ›

The 7 Ps of Marketing

These seven are: product, price, promotion, place, packaging, positioning and people. As products, markets, customers and needs change rapidly, you must continually revisit these seven Ps to make sure you're on track and achieving the maximum results possible for you in today's marketplace.

What are the 7 P's of marketing mix explain each and give at least one example? ›

Initially 4, these elements were Product, Price, Place and Promotion, which were later expanded by including People, Packaging and Process. These are now considered to be the “7 P's” mix elements.

What is the importance of the marketing mix 7Ps and branding in your life as a future entrepreneur? ›

The 7Ps helps companies to review and define key issues that affect the marketing of its products and services. A popular marketing model, the marketing mix is can also be referred to as the 7Ps framework for the digital marketing mix.

Who is called Father of marketing? ›

Philip Kotler, the Father of Modern Marketing, Will Never Retire.

How many levels does Kotler suggest? ›

Philip Kotler, an economist, devised a model that recognises customers have five levels of need, ranging from functional or core needs to emotional needs. The model also recognises that products are merely a means to satisfy customers' varying needs or wants.

Why is marketing important to Kotler? ›

Marketing is the art of creating genuine customer value. It is the art of helping your customers become better off. The marketer's watchwords are quality, service, and value.” Selling starts only when you have a product.

Who is the god of marketing? ›

He is known for popularizing the definition of marketing mix.
...
Philip Kotler
BornMay 27, 1931 Chicago, Illinois, U.S.
NationalityAmerican
EducationDePaul University University of Chicago Massachusetts Institute of Technology
OccupationAuthor, Marketing Professor, Economist and Consultant
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What are the 4 types of marketing strategies? ›

4 Types Of Marketing Plans And Strategies
  • Market Penetration Strategy.
  • Market Development Strategy.
  • Product Development Strategy.
  • Diversification Strategy.
6 May 2020

What are the 7 major scope of marketing? ›

The 7 functions of marketing are promotion, selling, product/service management, marketing information management, pricing, financing and distribution. Understanding the core functions of marketing can help you better focus your efforts and strategies to support your business.

Does peer reviewer get paid? ›

Peer reviewers get paid for reviewing books and conference papers, so why should journals be any different? Critics argue that payments to peer reviewers would simply be passed on in higher subscription fees or article processing charges, but all that does is perpetuate the low internal valuation of the service.

Can a paper be rejected after peer review? ›

However, it's very common for papers to be rejected; studies have shown that around 21% of papers are rejected without review, while approximately 40% of papers are rejected after peer review.

Can peer review be rejected? ›

It is very common for papers to be rejected. Studies indicate that 21% of papers are rejected without review, and approximately 40% of papers are rejected after peer review. If your paper has been rejected prior to peer review due to lack of subject fit, then find a new journal to submit your work to and move on.

Can you get paid for reviewing? ›

There are plenty of other places you can make money writing reviews. For example, you may want to check out InboxDollars, Slice the Pie, Swagbucks, Survey Junkie, and Software Judge. Some of these have been specifically designed for software reviews, so make sure you understand what you'll be writing about.

How much do reviewers get paid? ›

Reviewers make $48,691 per year on average, or $23.41 per hour, in the United States. Reviewers on the lower end of that spectrum, the bottom 10% to be exact, make roughly $33,000 a year, while the top 10% makes $71,000. Location impacts how much a reviewer can expect to make.

Why do review papers get rejected? ›

The reasons for a paper being rejected once it has been reviewed fall mainly into two categories: (1) problems with the research; and (2) problems with the writing/presentation of the paper. A paper may be rejected because of problems with the research on which it is based.

What is highest percentile in Scopus indexed journals? ›

A serial that has a CiteScore Percentile of 96% is ranked according to CiteScore as high or higher than 96% of titles in that category. A title will receive a CiteScore Percentile for each subject area in which it's indexed in Scopus.

Is it hard to publish in Scopus? ›

As mentioned earlier, the vast majority of researchers still believe that getting their papers published in Scopus journals is easy and does not require much effort.

Is Scopus UGC approved? ›

Any journal indexed in Web of Science or Scopus database is the part of the of UGC-CARE List Group II.

What is the benefit of marketing? ›

Good marketing helps you gain data and metrics to learn more about your target audience(s), so you can be more targeted in your strategy and advertising. Fact. A targeted marketing strategy based on data about your customers is one of the best ways to develop multiple revenue streams from segmented audiences.

Why is marketing important students? ›

Marketing studies gives a unique competitive advantage: You can learn how to promote yourself and your work. After all, marketing studies helps you understand the true meaning of value: The value of the product and the value of the person or brand that delivers said product.

How marketing influences our daily lives? ›

Marketing is much more than just selling and advertising, it plays an essential role in providing consumers with need/satisfying goods and services. Marketing allows us to be influence as consumers by showing us a standard of living that can be achieved or provide opportunities to live a certain way.

What are the 5 biggest problems facing the world today? ›

Global catastrophic risks
  • Biodiversity loss.
  • Climate change.
  • Destructive artificial intelligence.
  • Environmental disaster.
  • Nuclear holocaust.
  • Pandemic. current example: COVID-19 pandemic.
  • Biotechnology risk.
  • Molecular nanotechnology.

How do you overcome challenges and issues in marketing? ›

10 content marketing challenges and how to overcome them
  1. Producing high-quality content.
  2. Generating content consistently.
  3. Prioritising content expertise.
  4. Understanding different buyer personas.
  5. Producing content in suitable formats.
  6. Measuring content ROI.
  7. Creating buy-in among stakeholders.

What is the main purpose of marketing? ›

The key purpose of marketing is to get people interested in the products or services of a company. This happens through market analysis, research and contemplating the interest of a business's ideal customers and attracting them through messaging which would be educational and helpful to a business's target group.

What is marketing one sentence answer? ›

"Marketing is the ongoing promotion of a brand, product or service through various mediums to compel a target audience to take action."

What is marketing in simple sentence? ›

: the process or technique of promoting, selling, and distributing a product or service.

What is the most effective marketing? ›

Best Marketing Techniques
  • Brand Storytelling.
  • Digital PR.
  • The Surround Sound Method.
  • Brand Extensions.
  • Podcasting.
  • Video Marketing.
  • Community Building.
  • Contextual Marketing.
16 Jul 2021

What is the most effective form of marketing? ›

1. Social Media Marketing. Social media marketing is one of the most popular types of marketing strategies. And, it's also one of the most effective to build awareness and increase sales.

What did Peter Drucker say about marketing? ›

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself… The aim of marketing is to make selling superfluous.” – Peter Drucker.

What marketing is most effective? ›

If you are looking for the overall most effective marketing strategy for small business, content marketing is the winner. Content marketing encompasses blogs, videos, social media posts, podcasts, webinars, and more – basically, any type of content you can distribute online falls into this category.

Who is the most important person in marketing? ›

In marketing, a target group is nothing more than an unlimited group of potential customers that a company wants to win over through targeted campaigns with low wastage for a specific product or service. It is no exaggeration to say that these people are the most important people in your working life.

How can I improve my marketing skills? ›

Those aren't the only paths to keeping your marketing skills fresh, however.
...
5 Surprising Ways You Can Improve Your Marketing Skills
  1. Improvise Your Way To A New Marketing Strategy. ...
  2. Expand Your Horizons. ...
  3. Speak Programming Like A Pro. ...
  4. Give New Games A Sporting Chance. ...
  5. Pause For Poetic Moments.
13 Aug 2018

What marketing focus is most important? ›

The primary purpose of marketing is to get the word out about your business: who you are and what products or services you offer. Create brand awareness, help people understand your business in-depth, and keep your loyal customer base happy so they tell their friends and keep coming back for more.

What type of marketing strategy is usually used? ›

Market Penetration Strategy

Increasing awareness through marketing communications and increasing availability through expanded distribution are common marketing activities in this type of plan. Identifying new use occasions and new uses for a product may increase usage frequency or convert current nonusers into users.

What is the main emphasis in the theory of Peter Drucker? ›

Drucker believed that business leaders need to embrace the “spirit of performance” by displaying high levels of moral and ethical integrity in their actions, focusing on results, empowering employees, going beyond financial obligations to shareholders, and ultimately serving the common good.

What is Peter Drucker's famous quote? ›

Management is doing things right; leadership is doing the right things.

What are the 4 concepts of marketing? ›

The marketing concept rests on four pillars: target market, customer needs, integrated marketing and profitability.

Who benefits from effective marketing? ›

Marketing drives a consumer economy by fueling marketing decisions. It creates a sustainable cycle by enabling companies to provide necessary services and products while creating jobs to allow more people to purchase additional goods and services.

Videos

1. How Marketing Contributes to a Better World: Q&A with Lisa Borders and Suzanne Kounkel
(American Marketing Association)
2. BMBW Forum: Prosocial Giving
(Wheeler Institute for Business and Development)
3. Journal Marketing - Covering The Basics Masterclass
(The International Bunch)
4. How We Can Make the World a Better Place by 2030 | Michael Green | TED Talks
(TED)
5. The elections are over. Now what?
(HumanistsMN)
6. Why Starbucks Failed In Australia
(CNBC)

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